Shipping/Order Info

We ship all packages FOB Costa Mesa, CA, using the best method possible. We prefer to ship to a physical location, rather than a PO Box. When shipping to a physical location, we will ship using UPS Ground, which provides tracking of your package. When shipping to a PO Box, we will ship using USPS, which does not provide tracking. Please note, once an item leaves our warehouse, our ground shipments take between 3-7 business days to deliver, depending on where you are located. Some items may not be available at time of order placement, and may result in a delayed shipment. We are happy to confirm availabilty via phone or email if needed. If you would like your shipment sent in an expedited manner, please email (contact@sdlback.com) or call Customer Service at 800-637-8715.

Our ground shipping fees are as follows:

  • UNITED STATES

    We charge 12%. There is an $8 minimum charge. Shipments going to Alaska or Hawaii are charged 18%.

  • CANADA

    Orders under $99.99 will have $35 added to the order.  Orders $100 to $999.99 will have 30% added to the order.  Orders over $1000 will have 25% added to the order.

  • INTERNATIONAL

    All International Orders must be placed through our International Sales Division through email (contact@sdlback.com) or 800-637-8715.

Payment Options

Credit Cards

We accept VISA, MASTERCARD or AMERICAN EXPRESS.

Checks

If ordering online, please print a copy of your order and mail it along with your check to:
Saddleback Educational Publishing, Inc.
Order Processing
3120-A Pullman Street
Costa Mesa, CA 92626

Purchase Orders

We are happy to accept Purchase Orders once your school has faxed or emailed a signed copy of a purchase order to our Customer Service Department. If you submit an online order without faxing or emailing a signed purchase order, your order will be held up and possibly cancelled. In some cases, we may require a pre-payment on a first time order.

Our fax numbers are:
(714) 640-5298
(714) 640-5297
(888) 734-4010

Our email address is:
contact@sdlback.com

Wire Transfer (International Orders)

If you are placing an order from outside the U.S. please contact the International Sales Department for ordering and payment information.

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